Don't worry if you change your mind about the product you ordered. Please let me know if you would like to cancel your order within 48 hours of purchasing and I shall give you a full refund.
If you decide to change your order, please let me know within 48 hours and I shall do my best to make any changes.
If there's something wrong with your purchase then please let me know before returning the product to me and sending a picture of the postage proof. We do not provide payment for return shipping costs. Once I safely receive the product, you will receive a refund for the cost of the product, not for shipping.
If the product is not returned in its original condition and has visibly been worn, I shall not be able to provide a refund as the buyer is responsible for any loss in value. Please be aware that I will be unable to refund any damage to you product after it has been worn.
I also accept exchanges so long as the buyer pays for all shipping costs.
If you do wish to return a product to Vegan Vogue, please:
- contact me within 14 days of delivery
- ship the product back to me within 30 days of delivery and send me proof of postage
If you have any queries, please do not hesitate to contact me.